FAQs

Are the clothes machine washable?

Yes! All of our garments are machine washable. Here is our guide on how to keep your clothes looking beautiful for longer. 

What is my size?

Identify your widest point and choose that in the sizing chart. If your garment is too small or large, we will ship you the right size or refund you the order. Email nicola@ergonaut.co for sizing support.

Are the clothes really loungewear?

All pieces have been meticulously created to feel like loungewear while looking polished and professional. We achieve this through both design elements, such as spacious sleeves and zip covers, and our careful choice of materials. We only ever use fabric with exceptionally soft hand-feel.

Is Ergonaut eco-friendly?

At Ergonaut, we have adopted sustainable practices to better care for our planet.
We continue to review and add to the following commitments:

1. Eco-preferred Fabric
2. Intentional Design
3. Compostable Packaging
4. Small Batch Production
5. Circular Wear
6. Sustainable Garment Care

Learn about all our sustainability practices here.

What does the word Ergonaut mean?

Ergonomic adjective (designed for comfort) + astronaut noun (a person who shoots for the moon; a male-dominated profession where women are making large strides)

Where is my size?

If your size isn't available, please choose "notify me" on the product page, so you can receive an email notification if your size is replenished. 

If your size isn't available at all, please email nicola@ergonaut.co with the subject line "size missing" - we'd love to add more sizes to the range and this helps us assess what sizes are in demand.

What is the return policy?

Enjoy free try-ons until 1 March 2024. Learn how here.

Email hello@ergonaut.co within 15 days (inclusive) from the tracked date of delivery to receive a refund. See the full return policy here.

How long will it take my order to arrive?

Usually within 5 business days. Find out expected delivery times for your location here.

How can I provide feedback?

You can email hello@ergonaut.co with the subject line "feedback". You should hear back within 48 hours.

How can I sign up to receive style updates and join the email community?

You can sign up free here and you'll get $15 off your first order.